This Privacy Policy explains how GoCar Valencia collects, uses and protects your personal information when you browse our website, make an inquiry or book a rental car through our platform. By using our website, you agree to the terms described in this policy.

Information We Collect

We may collect the following types of information:

Personal data you provide to us directly (name, email, phone number, booking details).
Driver information required for rental (date of birth, driver’s license details) when you submit a booking request.
Technical data automatically collected by our website (IP address, device information, browser type, pages viewed, cookies).

How We Use Your Information

We use your information to:

Process your booking requests and communicate with you.
Connect you with a local rental partner that provides the selected vehicle.
Send confirmations, updates and important rental information.
Improve website performance and user experience.

Sharing of Information

We share your personal information only with:

Local rental companies that fulfill your booking.
Service providers who support our website operations (analytics, hosting, communication tools).

We do not sell, trade or rent your personal information to third parties for marketing purposes.

Cookies

Our website uses cookies to enhance user experience and analyze site performance. Cookies help us understand how visitors use the site and allow certain features to function correctly. You can disable cookies in your browser settings at any time.

Data Storage and Security

We take reasonable measures to protect your personal data from unauthorized access, loss or misuse. However, please be aware that no internet transmission is fully secure and we cannot guarantee absolute security.

Retention

We retain your information only for as long as necessary to complete your booking or as required by law. After that, your data is securely deleted or anonymized.

Your Rights

You may request:

Access to the personal data we hold about you.
Correction of inaccurate or outdated information.
Deletion of your personal data where applicable.

To make a request, contact us via the email below.

We may update this Privacy Policy from time to time. The latest version will always be available on this page.